BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//SBDC Hosted by El Camino College - ECPv5.0.2.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:SBDC Hosted by El Camino College
X-ORIGINAL-URL:https://southbaysbdc.org
X-WR-CALDESC:Events for SBDC Hosted by El Camino College
BEGIN:VTIMEZONE
TZID:America/Los_Angeles
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20200308T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20201101T090000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20200723T150000
DTEND;TZID=America/Los_Angeles:20200723T170000
DTSTAMP:20260809T075827
CREATED:20200626T154829Z
LAST-MODIFIED:20200626T154829Z
UID:4065-1595516400-1595523600@southbaysbdc.org
SUMMARY:WEBINAR: Customer Experience Is Key for New Normal
DESCRIPTION:We live in an experience economy and its fundamentally changing how companies go to market\, influence their buyers\, and engage people throughout the customer journey. Customer Experience (CX) is more than just a company’s brand—it is the complete experience with you & your company.  In this class we will explain the customer experience concept and why it is one of the top initiatives for 2020.  We will identify/describe key components of CX needed for making CX the epicenter of a company’s DNA. \nPLEASE NOTE: If you check in more than 5 minutes late\, you will not receive credit for attending because attendance will have already been taken by one of the admin staff. The presenter is unable to go back and verify who is present.  \nLINK WILL BE EMAILED ONE DAY PRIOR TO WORKSHOP. \nInstructor: Debbie Goldfarb \n\nREGISTER NOW \n
URL:https://southbaysbdc.org/workshop/webinar-customer-experience-is-key-for-new-normal/
LOCATION:Webinar – ECC\, CA
CATEGORIES:Branding & Messaging
ATTACH;FMTTYPE=image/jpeg:https://southbaysbdc.org/wp-content/uploads/sites/8/2020/06/arturo-rey-5yP83RhaFGA-unsplash-scaled-e1593186476623.jpg
END:VEVENT
END:VCALENDAR