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X-WR-CALNAME:SBDC Hosted by El Camino College
X-ORIGINAL-URL:https://southbaysbdc.org
X-WR-CALDESC:Events for SBDC Hosted by El Camino College
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TZID:America/Los_Angeles
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TZOFFSETFROM:-0800
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DTSTART:20210314T100000
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DTSTART:20211107T090000
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DTSTART;TZID=America/Los_Angeles:20211117T180000
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DTSTAMP:20260718T063828
CREATED:20211103T212906Z
LAST-MODIFIED:20211103T212906Z
UID:5012-1637172000-1637175600@southbaysbdc.org
SUMMARY:WEBINAR HR Hot Topics: Workplace Training - How to Deliver Exceptional Customer Service
DESCRIPTION:In this workshop\, you will learn how to train your staff to rise to the next level of service excellence. We will address best practices and real-life situations. In addition\, we will provide HR online resources for the workplace. \nWhat we will cover:\n• The important role of customer-contact employees\n• Smart techniques and better communication\n• Critical Art of listening\n• Strategies for creating a great remote and virtual customer experiences\n• Dealing with difficult customers \nSpeakers: Danielle Jenkins (SBDC Advisor) \n\nREGISTER NOW \n
URL:https://southbaysbdc.org/workshop/webinar-hr-hot-topics-workplace-training-how-to-deliver-exceptional-customer-service/
LOCATION:Webinar – ECC\, CA
CATEGORIES:HR & Hiring
ATTACH;FMTTYPE=image/jpeg:https://southbaysbdc.org/wp-content/uploads/sites/8/2021/11/foodtruck1-e1635974851376.jpg
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